Frequently Asked Questions
How do I add a family member profile?
On the Home screen, tap the "+" button next to Family Members. Enter a name and age, then tap Create. A QR code will be generated — scan it on your child's device to log them in.
How do I restore my Premium subscription?
Go to Settings → Subscription → tap "Restore Purchases". Your subscription will be synced from the App Store or Google Play automatically.
How do I delete my account and all data?
Go to Settings → Account → Delete Account. All your data including child profiles, tasks, history, and files will be permanently deleted. You can also visit
kidquest.online/delete-account.html.
Push notifications are not arriving. What should I do?
Make sure notifications are enabled in your device Settings → KidQuest → Notifications. Log out and log back in to re-register your push token. If the issue persists, contact us below.
I forgot the parent access code. How do I regain access?
Log out of the app and sign in again with your parent account (email or Google/Apple). This will reset the session and give you full parent access.